hanjo is a bilingual growth partner in Los Angeles. Ads, websites, email and SMS, and follow-up on lost bookings, run as one system. In English or Japanese.
HEAD SPA EN, website and booking flow
A Japanese pet food brand on Shopify, twelve months of post-purchase flows and campaigns.
Beauty salons, head spas, esthetics studios, dental practices, and clinics. If customers book you online, the booking flow is usually where the money leaks.
Direct-to-consumer brands that already have traffic and orders, and need the repeat purchase to carry the economics rather than paying to replace every customer.
Japanese businesses selling in the US market, and US businesses serving Japanese-speaking customers in Los Angeles. Copy is written in both languages, not translated after the fact.
hanjo builds and runs the systems that bring customers to a small business and bring them back: advertising, the website or store they land on, the email and SMS that keeps them, and the follow-up that recovers the ones who slipped away. Four service lines that work as one loop.
Small and mid-sized businesses, with a specialty in booking-based local businesses such as salons, head spas, esthetics, dental, and clinics, and in direct-to-consumer brands on Shopify.
hanjo is based in Los Angeles, California, and works with businesses in the Los Angeles area in both English and Japanese. It was founded by Kei Nakayama.
Yes. Strategy, copy, design, and day-to-day communication all happen in English or Japanese, whichever you prefer. The consultation is available in either language.
It depends on the service. hanjo Recovery is performance-based: no setup fee, no monthly fee, and hanjo is paid a share of the bookings the system brings in. The other lines are scoped per project, and you get a clear number after the first call rather than a vague proposal.
No. Most engagements start with the one problem that is costing the most right now. The services are designed to connect, but each one stands on its own.
A free 30-minute consultation, in English or Japanese. We look at where customers are being lost today and tell you which of the four is worth doing first, even if that turns out to be none of them.
A free 30-minute consultation, in English or Japanese. Before anything else, we would love to hear about your business and the problems on your plate.